goldbet 4 Terms and Conditions

These terms and conditions ("Terms") govern the use of the goldbet 4 platform and all services provided under it. By accessing goldbet 4 through its website, mobile app, or any other channel, you confirm that you have read and understood these Terms in full and agree to comply with them.

goldbet 4 is an online gaming and sports betting platform operated for users in Bangladesh. These Terms apply to all services on the platform — including sports betting, casino games, slots, live casino, and all other entertainment services.

To learn more about goldbet 4, read our About Us page, which explains the platform's goals and scope of services.

The following words are used in these Terms with the meanings set out below:

• "Platform" — The goldbet 4 website, mobile application, and all related digital channels.
• "User" / "Member" — Any person who has opened an account on goldbet 4 or is using the platform's services.
• "Account" — Each member's personal gaming account, through which all platform services can be accessed.
• "Balance" — The amount of funds deposited in a member's account, used for betting and playing games.
• "Bonus" — Additional monetary value granted by goldbet 4, which may be withdrawn subject to meeting specified wagering requirements.
• "Wagering Requirement" — The condition specifying how much must be wagered before bonus funds become eligible for withdrawal.
• "KYC" — Know Your Customer process, in which a member must submit the necessary information and documents to verify their identity.
• "Deposit" — The process of adding funds to a member's account.
• "Withdrawal" — The process of taking funds out of an account.

To open an account on goldbet 4, a member must provide accurate and complete information. The details provided at registration must be truthful and kept up to date. Providing false or incomplete information may result in account suspension or closure.

3.1 Registration Requirements

• Each person may open a maximum of one account. Multiple accounts under the same person's name are not permitted.
• An active mobile number and a valid email address must be provided at registration.
• The account must be held in the user's own name — operating an account in another person's name is not allowed.
• For identity verification (KYC), goldbet 4 may at any time request a copy of the national ID card, birth registration certificate, or passport.
• The registered payment method must be in the account holder's own name.

3.2 Account Verification

goldbet 4 reserves the right to verify an account before processing any withdrawal request. goldbet 4 is not responsible for any delays arising from this process.

Members must be at least 21 years old to open an account on goldbet 4 and to take part in any gaming or betting activity. By registering, you confirm that you are 21 years of age or older.

If goldbet 4 suspects that an account holder is under 21, it reserves the right to request appropriate proof, and if the proof is not satisfactory, the account will be suspended. It is each member's own responsibility to prevent underage use of their account.

It is your responsibility to keep your goldbet 4 account login details — username and password — completely confidential. You must not allow anyone else to access your account.

• Use a strong password — a combination of letters, numbers, and special characters.
• Change your password regularly and do not use the same password across multiple platforms.
• If you suspect unauthorised access to your account, notify the goldbet 4 support team immediately.
• You are responsible for all activity carried out on your account — including in cases of unauthorised access — until you have notified goldbet 4.

6.1 Deposit Terms

The minimum deposit amount on goldbet 4 is ৳300. Accepted payment methods on the platform are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other listed banks). Deposits must come from a payment method registered in your own name.

6.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Approved withdrawal methods are the same as deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, withdrawals may be delayed if identity verification has not been completed.

• Withdrawals can only be made to the same payment method used for the most recent deposit.
• To withdraw bonus funds, the specified wagering requirement must be met.
• goldbet 4 reserves the right to hold and review withdrawals in cases of suspicious transactions.

goldbet 4 offers various types of bonuses and promotional offers. Each bonus has its own terms, which must be read carefully before accepting.

7.1 Welcome Bonus

goldbet 4 offers a 100% bonus on the first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. To withdraw this bonus, the bonus amount must be wagered 20 times — meaning ৳20,000 in wagering must be completed for a ৳1,000 bonus.

7.2 General Bonus Rules

• A bonus is never direct cash — it can only be withdrawn after the wagering requirement has been met.
• goldbet 4 reserves the right to change or withdraw any bonus offer without notice.
• Attempting to claim the same promotion more than once may result in account closure.
• If an account is closed before the wagering requirement is met, the bonus will be forfeited.
• The goldbet 4 birthday gift bonus is added to the account automatically, but 10x wagering must be completed before it can be withdrawn.

goldbet 4 offers various gaming services on the platform, including sports betting, casino games, slots, live casino, and fishing games. All games are conducted fairly and impartially.

8.1 Betting Rules

• Once a bet is confirmed, it cannot be cancelled — please verify all details before placing a bet.
• If a bet is left incomplete due to a technical issue, goldbet 4 reserves the right to cancel that bet and return the original amount.
• In sports betting, if a match or event is cancelled, the amount wagered on that bet will be refunded.

8.2 Casino Games

• The outcome of all casino games is determined by a verified and audited Random Number Generator (RNG).
• RTP (Return to Player) information for games is available on the relevant game's page.
• goldbet 4 reserves the right to temporarily suspend or modify any game.

The following activities are strictly prohibited on the goldbet 4 platform:

• Operating multiple accounts for the same person or on behalf of a family member.
• Abusing the bonus system or claiming bonus benefits through multiple accounts.
• Making deposits or withdrawals using another person's payment method.
• Using any automated tool, bot, or hacking method on the platform's software or games.
• Engaging in fraudulent conduct towards other members.
• Using the platform for money laundering or illegal financial transactions.
• Using the goldbet 4 name, logo, or brand identity without authorisation.
• Registering with false information or concealing one's identity.

If goldbet 4 finds evidence of a breach of any of these prohibitions, it reserves the right to close the account immediately and forfeit the associated balance.

10.1 Closure by goldbet 4

goldbet 4 may suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• Registration with false information or carrying out fraudulent activity.
• Failure to submit the required KYC documents within the specified time.
• When required to comply with legal or regulatory authority directives.

10.2 Closure by the Member

You may request the closure of your account at any time by notifying the goldbet 4 support team. All pending withdrawals must be completed before the account is closed.

goldbet 4 is an entertainment gaming platform. goldbet 4 is not liable for the following:

• Any loss caused by internet connection problems or technical failures.
• Inconvenience caused by delays from third-party payment providers (bKash, Nagad, etc.).
• Loss resulting from unauthorised access to a member's account where the member was careless with their own security.
• Any financial loss from gaming or betting — this decision is entirely the member's own.

goldbet 4 takes the protection of members' personal information very seriously. Full details of how information is collected, stored, and used can be found in goldbet 4's Privacy Policy.

• Members' information is never sold to third parties.
• Information is used only for operating the service, the verification process, and meeting legal obligations.
• All transactions are secured through SSL encryption.

goldbet 4 believes that gaming should be a form of entertainment. Members are encouraged to play within their own limits.

If you feel that gaming is having a negative impact on your life, please read the responsible gaming guidelines. Information on self-limits, temporary breaks, and support is available there. goldbet 4 offers deposit limits and self-exclusion options for members.

All gaming and betting activities are for members aged 21 and above.

goldbet 4 reserves the right to change these terms at any time. Members will be notified of significant changes via email or account notifications. Continued use of the platform after any changes will be considered as your acceptance of the new terms.

The "Last Updated" date at the top of this page always indicates the date of the most recent change. Members are advised to review these terms regularly.

If you have any questions or need clarification about these terms, please contact the goldbet 4 support team:

• Live Chat: Available 7 days a week, 24 hours a day — in Bengali and English.
• Email: [email protected]

For answers to common questions, visit our FAQ page — it covers many common questions about accounts, payments, and bonuses.